Responsible Gambling

What Is Responsible Gambling?

Responsible gambling means treating online gaming as a form of entertainment, rather than a source of income. We define it as managing your time, money, and emotions while playing, ensuring that gaming remains enjoyable and doesn't interfere with daily life.

Some common warning signs of problem gambling include:

• Increasing bet sizes to chase losses
• Gambling beyond affordable means
• Neglecting personal or professional responsibilities
• Feeling anxious or distressed about gaming

Tools to Stay in Control

We offer a range of tools to help our players stay in control:

• Deposit Limits: Set limits on the amount you can deposit into your account.
• Wagering Limits: Limit the maximum amount you can wager per session or day.
• Session Time Limits: Set time limits for gaming sessions, ensuring you take regular breaks.
• Reality Checks: Receive periodic reminders about your gaming habits and balance.
• Loss Limits: Set limits on losses to prevent overspending.
• Self-Exclusion Options: Temporarily or permanently block access to our platform if needed.

How to Request Limits or Exclusion

If you need help staying in control, we're here for you. To set limits or activate self-exclusion:

• Contact our support team via live chat or email.
• Visit your account settings to adjust limits or self-exclude.

Our team will assist you in setting limits or self-excluding promptly.

Support for Problem Gambling

If gaming has stopped being enjoyable, we encourage you to seek help. If you're struggling with problem gambling behaviors such as:

• Chasing losses
• Borrowing money to gamble
• Lying about gaming habits
• Neglecting other areas of life

Please reach out to our support team or seek help from one of the following organizations:

• GamCare
• BeGambleAware
• Gambling Therapy

Protecting Minors

We strictly prohibit underage gaming. To protect minors, we employ age verification methods, including:

• ID and document checks
• IP blocking and geo-restrictions

If you're a parent or guardian, consider using parental control software to monitor your child's online activities.

Resources and Useful Links

Additional resources for responsible gaming include:

• National problem gambling hotlines
• Online self-assessment quizzes and tools
• Responsible gaming guides and tutorials

Remember, we're committed to supporting you in maintaining a healthy relationship with online gaming.